Coping with Business Change still represents a major hurdle for many organisations irresepective of size, business sector and culture. Business Readiness, the title Datasky has given to its Change Management Solution, is specifically focussed on helping clients to successfully realise the benefits of the new ERP system.
In a survey by CSC of over 700 sites, 82% of respondents said that their ERP implementation was successful, but only 22% said that they had achieved the anticipated benefits.
The results of an inadequate Business Readiness and Training programme are all to evident to see in many companies we have been invited in to work with. The outcome ranges from one organisation that didn't buy into the need for Business Readiness having to "relaunch" the Project six months later to, the company that didn't train for self-service HR has a 137% increase in calls to the helpdesk.
Datasky's benefits realisation proposition looks at some simple steps for putting this right, including
Properly mobilizing the Project Team
Really engaging stakeholders
Putting effort into documenting new processes and keeping them updated
